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Actual Client Reviews
from around the Web & our social profiles
Dr. Healy's Team
Dr. Streegan's Story
Trevor Denny Client Endorsement
R & R Client Endorsement
Skyline Client Endorsement
Portola Client Endorsement
Super Smiles Endorsement
If you need someone to help you with anything in your office, I recommend Sherri and her staff. I promise that you will not be disappointed.
Sherri without question has been one of the most outstanding and excellent dental practice consultants in my 20 year tenure with the company! She has the extraordinary skills and ability to engage and interact with dentists who are practice owners at the very highest level, as well as with dental teams. She is an active listener who can discover quickly what the primary challenges and/or growth opportunities are for the practice. She has the highest level abilities and skills to analyze practice information, data and facts, and she has the extraordinary ability to design a business plan that will absolutely help the practice get from where it is when she begins her work to where the dentist would like it to go. As important as all of this, she has the highest level abilities and skills to get the dental team in alignment and engaged with her plan and ability to teach them the new skills and behaviors that will drive ideal practice results. In short, Sherri delivers on value every time and at the highest level!
Sherri also is also very skilled in public speaking and presenting as an educator and trainer regarding the “business of dentistry”, having conducted or co-conducted many programs ranging from two hour to full day sessions where many dental practices attend and participate. She also delivered at the highest level in the same capacity working with our strategic business partners.
Sherri has amazing collaborative and interpersonal skills, and these skills have brought tremendous value over the years to her clients and their practices, to Mercer Advisors’ strategic partners, and internally to Mercer employees that have had the pleasure of working with her on projects and internal planning—including me. She has continually and consistently motivated and inspired all that she has come in contact with and worked with!
She truly possesses the ultimate “can do” attitude with the most positive energy imaginable, she has been a most valuable asset to our company, and she will be an incredibly valuable asset to any organization that chooses to hire her.
Finally, I chose to write this recommendation for Sherri because I am very grateful for her contributions to me, my team and to our company and I am very confident that she has the skills, work ethic and attitude to add significant value wherever she works. Please feel free to contact me if you have any questions about this most outstanding person.
We have always paid close attention to dynamics of our team and looked for ways to connect with them effectively. In particular, we have always wanted to get around the notion of us vs. them as we articulated the goals for the office and every person's tasks to help the office achieve the stated goals. When we decided to bring in Sherri Nickerson to streamline our operations, we were quiet concerned about the value of our investment. Would we be getting what they promised? Would the staff buy into any changes and new directions proposed? How was the consultant going to make an impact in four short days? We wished we could interview all their consultants and pick the right one?
So when Sherri showed up and started working at the front office, we were curiously watching her interactions with the staff. Within a short period of time, she became part of the team and our staff was doing whatever she asked them to do. The energy level and excitement was evident right away. By the second day, we knew we had the right person and great things were possible if we retained what she was doing with our office. She showed no rough edges anywhere, she had no time or interest to judge people around her, she motivated everyone to dream bigger, and believe better things are possible. At the end of her office visit, she got unanimously enthusiastic reviews form our staff members. And, we thought every penny of that hard earned $18k was worth it!! We learned so much. Now the hard part begins...implementing the tips.
We wanted to take the time and let you know that we absolutely Love our new vocabulary. We are committed to use it every day! We feel that it creates a joyful and pleasant work environment any time we use it in such a relaxed manner!! All of the staff is excited every day!!! And we welcome the confident and secure work environment that this must bring!! We want to thank you so much for the positive emotions list to help us in fulfilling our goal to achieve “The Eagle award”, we are so fortunate and feel so relieved knowing that you are here for us!!
Sherri has a process which brings detailed strategy plans that effectively reach your professional and personal goals while maintaining the teams philosophy towards patient care. I am impressed with the information that she is able to glean from my practice management software and give my team an actionable plan to achieve our goals. I am proud to say that the systems that we have developed and continue to refine have provided our patients with the quality, efficiency, and caring atmosphere that I have always envisioned.
With Sherri’s thoughtful guidance, the quality of our patient care has increased our average collections by 17% in 9 short months. Last month we had a 38% increase in collections in comparison to the previous year. That is about 10X the return on my investment with Sherri. I wish the rest of my investments were as profitable as this one. I cannot recommend Sherri highly enough. Follow her sound recommendations and you will enjoy large financial returns while reducing your overall stress levels.
When we are having an issue, Sherri and Natalie are right there to assist us in handling it. They are always available to us and super responsive. I've called them many times frustrated and upset, and every one of those calls has left me feeling that the situation is handled and the stress relieved.
The best thing about the Nickerson team is they do what they say and they follow up. If you have a meeting and you discuss implementing a change to your office, you will get follow up making sure you did it. And if you didn't? Sherri and Natalie will make sure it gets done.
We have also used Natalie and Kim as our interior designers (Nickerson Design) to help build our dream office. After talking with them, they understood our vision and executed it to a T. Their positive energy makes the design process fun and exciting. They made everything much less stressful for us by coordinating with the contractor, choosing finishes in the budget, and finding affordable decor. And they have impeccable taste!
We can't say enough good things about Sherri, Natalie, and Kim. There's a reason we have worked with them for so long. The only downside...when they leave! If I could keep them around all the time, I would. If you want to take your practice to the next level, hire Nickerson Consulting. If you're remodeling or building your dream office, hire Nickerson Design. If you want to ask me any questions before you commit, contact me and I will be happy to tell you personally how they have changed our lives and our practices.