An emphasis on patient health is the core of any good dental practice. Achieving this mission takes more than delivering effective dental care, however. The business side — such as strategic planning, day-to-day operations, and financial management — must also be prioritized to ensure a successful practice. Here are three business consulting services that can benefit dental offices.
Strategic consulting
A dental consultant can help a dental practice map out a long-term business plan, such as by setting goals and developing an action plan to meet them. They can also help identify issues and propose ways to solve them. This is known as “strategic consulting.”
The first step in strategic consulting is to take an in-depth look at the dental practice. A dental consultant will analyze how the practice operates, take a look at financials, and sit down with the dentist to discuss long-term goals. At this point, they will develop a strategy to improve any problem areas. The consultant will also draw out a road map to the practice’s main goal, with actionable steps along the way to help reach that goal. For many dentists, this means a thriving practice that offers high-quality, effective dental care to patients throughout the surrounding communities.
For instance, a strategic consultant may recommend offering new dental services, such as teeth whitening or clear aligners. Another common action item would be upgrading dental equipment or completing continuing education courses. Many dental practices also benefit from upgrading their websites.
Operations consulting
Operations consulting has to do with how the dental office runs, from booking appointments and record retention to team training and ordering supplies for the practice. The communication between the front office, patients, hygienists, and the dentist also falls under operations.
A dental consultant will look at each of these areas and see where there is room for improvement. Often, this business consulting service involves developing new systems and processes for scheduling and record keeping. An operations consultant may also recommend team training on recent regulatory changes and how to improve patient-provider interactions.
Financial consulting
Although the main goal of a dental practice is to provide healthcare, it is also a business. As such, financials must be tracked and maintained. With financial consulting, a dental consultant will analyze the practice’s finances to find areas of improvement. The goal is to help the dental practice thrive as a business, allowing it to provide better patient care.
Financial consulting in action often looks like making changes to billing and accounts receivable to ensure payments are collected. For example, many practices find it helpful to implement online bill pay to make it easier for patients to submit payments. Budgeting and cash flow management will likely be updated via a financial plan. This type of business consulting may also involve investing in new and improved dental technology.
Speak to a dental consultant today
Are you looking to grow your dental practice? Business consulting services may help. Give our dental consultant a call today to get started.
You can find more information here: https://nickersonconsulting.com or call Nickerson Consulting at (818) 483-9061 to schedule a call with us.
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